Insights
From decision to deployment
Practical writing on AI, data, and automation, from the people who build it.
Don't Automate Your Most Important Process First. Pick One the Company Can Learn On
Your most important process is rarely the best first automation project. How to pick one with the right balance of impact, cost and risk.
An ERP Is Not the Same as Process Automation
An ERP can work perfectly well while people still move data by hand between email, PDFs, Excel and other systems. How to find the places where a process still runs on people.
Prompt Caching: How to Cut LLM Costs by up to 90%
Prompt caching can cut LLM input costs by 90% and time to first token by up to 80%. How prefix caching and semantic caching work, and when they pay off.
7 Manual Processes in Manufacturing Worth Checking for Automation
Customer orders, supplier confirmations, invoices, production reporting, quality documentation, shipping and reporting. Seven places in a manufacturing company where repetitive work worth automating tends to hide.